Having an issue with one or both eyes can significantly and severely impact a patient’s lifestyle, causing not only pain but the inability to carry out necessary tasks. For the eyes, getting quick, accurate advice is very important. There are three basic categories: minor issues, moderate issues that require interim care followed by specialist care, and severe issues.
Diagnosing the condition and severity often begins with questions about pain, discharge and previous eye damage, and the collection of a patient’s medical history. Then on camera, the physician can have the patient do several eye maneuvers and ask for still photographs to fully assess the eye. The high integrity of photographs through the app allows the physician to see even better than the naked eye.
Minor conditions like pink eye, colobomas and stys are very common and often treated with remedies like prescription eye drops, warm compresses, cold compresses, etc.
This category includes more serious conditions like a severe eye infection or corneal abrasion, which do not require emergency care but should be treated within 48 hours to avoid further damage. House Calls & Virtual Visits can provide this immediate care. For example, if you have a severe abrasion, the physician can order medication and/or a salve to help with the pain until you can see a specialist. Another example is Amaurosis fugax — the initial onset of a stroke. It often presents without pain, and can be identified by physicians during a Video Visit. By diagnosing this early, our physicians can help prevent strokes.
For the most severe injuries, like a metal shard in your eye, you will absolutely need urgent, in-person care with a specialist.